Shipping & Returns

Delivery

Karachi — same-day rider for orders placed before 1pm (Rs 450), or standard tracked courier in 1–2 working days (Rs 200).
Lahore, Islamabad, Rawalpindi — next-working-day express (Rs 550) or standard in 2–4 days (Rs 250).
Everywhere else in Pakistan — tracked courier, 3–6 working days (Rs 350).

Delivery is complimentary on every order over Rs 5,000.

Returns

Unopened bottles may be returned within 14 days of delivery for a full refund. Email us first and we will arrange collection in Karachi, or reimburse return postage elsewhere.

Opened bottles cannot be returned — fragrance is a consumable and we cannot resell it. This is why we sell 10ml travel sizes of almost everything: try it properly for a week before committing to 100ml.

If a bottle arrives damaged or leaking, send us a photograph within 48 hours and we will replace it immediately. No return needed.

Cash on delivery

Available nationwide on orders up to Rs 50,000, with a Rs 150 handling fee. The rider will not open the parcel for you to inspect before payment — please check it once you have paid and tell us straight away if anything is wrong.